How do you prepare a property for furniture install day?
Prepare for install day by doing four things: send a floor plan or photos, book the lift, loading dock and parking, arrange someone to give access, and clear payment. We do the rest, from assembly to taking the packaging away.
By Packs Co. Last updated 16 November 2026. All prices are in Australian dollars and exclude GST unless marked.
Style referenceBefore install day: your four jobs
- Send a floor plan or photos of each room, so we can confirm sizes and layout
- Book the lift, loading dock and parking for install day
- Arrange someone to give access. A property manager, friend or building manager is fine
- Pay before we place orders. Payment secures your pack and your date
On install day: what we do
- Deliver every item in one visit
- Assemble the furniture and place it in every room
- Make the beds and unpack the kitchen
- Style the rooms
- Remove all boxes and packaging
What is not part of install day
- Drilling or wall mounting
- Stairs above level 2 and building fees, unless quoted and agreed before you pay
In an apartment building
Ask your building manager how lift and loading dock bookings work, and how much notice they need. Tell us the booked times and we time our arrival to them.
Stairs above level 2 and any building fees are quoted before you pay, so the price you approve is the price you pay.
After install day
You get handover photos and a warranty record. Every product comes with the guarantees you are entitled to under the Australian Consumer Law, and we handle any claim for you.
Common questions
Can someone else let you in?
Yes. A property manager, friend or building manager can give us access on install day.
Do you take the packaging away?
Yes. All boxes and packaging are removed on install day.
Do you need to see the property first?
We confirm the floor plan, room sizes, access and parking before we order. For most apartments this is done from your floor plan and photos.